FAQ

What is the weather like on the Matanuska glacier?
Weather on the Matanuska varies from day to day. In general, it is about 5-10 degrees cooler down on the glacier. There is no accurate forecast for the area, so don’t worry about checking the weather ahead of time. The weather can and does change quickly so we recommend being prepared for rain, sunshine, warm and cool temperatures.

What if it is raining on the day of my trip?
Our trips go out rain or shine.  To insure a comfortable experience on the glacier, we ask that you come prepared with a rain jacket and rain pants. If you do not have these items, we can provide you with our rain gear at no additional fee.

Do you have an address I can put into my GPS?
DO NOT use GPS, Mapquest, Google Maps, or other such services.
There is no accurate street address that will work with these. They WILL NOT provide accurate directions or driving times.  Instead, use the small green milepost signs located at every mile on the side of the highway. We are located at Milepost 102.5 off of the Glenn Highway. Check out our directions page for more information.

How do I get to you from Anchorage?
Take the Glenn Hwy (Route 1) towards Glenallen. At the Glenn Highway/Parks Highway junction (mile 35) be sure to exit the 4-lane highway (East) to the right to stay on the Glenn Hwy heading towards Palmer. Do NOT go towards Wasilla. Continue on the Glenn Hwy through Palmer (mile 42), Sutton (mile 62) and Chickaloon (Mile 76) then keep driving another 20+ miles.

Do I have to take my vehicle down to the glacier access?
You will check in and gear up at our base at mile post 102.5 off of the Glenn Highway.  After we gear you up, we will take you down to the glacier in our transport.

Can I just rent gear from you and go out on the glacier on my own?
We do not rent any of our gear to take out on your own.

Are your trips safe?
There are inherent dangers on the glacier including but not limited to wet and slippery surfaces, steep inclines, moulins and crevasses. Our guides are highly experienced and trained to spot these dangers and manage risks appropriately.

How many people will be on our trip?
We try to keep the guest to guide ratio at 6 or 7 guests to 1 Guide. If there are more than 6 people in the group, we may send another guide on the trip.

Can I bring my camera out on the glacier?
Absolutely! There are many opportunities for photographs on all of our trips.

Do I have to make a reservation?
While we do accept walk-ins, we recommend that you make a reservation as soon as you know that you want to come on a trip with us. We are often fully booked, which leaves no available guides for those without reservations. We also have an extremely generous 48 hour cancellation policy, so if your plans change we will refund or change your reservation with at least 48 hours notice.

Is there any way to get to you if I don’t have a car?
Most of our guests come in rental cars or RV’s. If you don’t have transport, you can arrange a trip with Planet Earth Adventures for our glacier experience.

What if I want to trek on the glacier at a slower pace, or take more breaks?
The Ice Fall Trek is planned to accommodate most of our guests but is not appropriate for everyone. If you would like to go at a slower pace, or be sure to not hold up others, consider booking a private trek with us. In the same 3- hour time slot, your Guide will help you enjoy the glacier to the greatest extent possible. This may be a good option with multi-generational family groups and children as young as 6 years. A Private Trek books at the price of six adults.

What if I want to hike faster and farther? Consider our Advanced Trek.

What should I wear for the Ice Climb?
Quick dry (not cotton) clothing is the best for climbing. Long sleeves and long pants are required, thus if it is a warm day, please bring a thin long sleeve shirt. We suggest bringing extra fleece layers and rain layers as well. Sunglasses are required. Lastly, bring a backpack to put everything in.

What should I wear for glacier trekking?
Quick dry or hiking pants and extra warm layers are suggested. Long pants are required.  Even if it is not raining, we suggest that you bring rain gear as the weather can change any time. Wear thick socks that come up over the ankle and your own hiking boots that come above the ankle. Also bring snacks, water and a small daypack if you have one.

What if I don’t have hiking boots?
If you are going on the Ice Fall Trek and don’t have a pair of hiking boots that fit at or  above your ankle, we will lend you some of ours.
For Ice Climbing trips, we will lend you a pair of our ice climbing boots.

Do I have to pay extra if I borrow your boots or other gear?
No. All of the gear rentals are included in your trip price.

Is ice climbing scary? Can anyone do it?
While ice climbing, you are always tied into a rope while one of our guides is belaying you and coaching you through the climb. If you can walk up a ladder, you can come ice climb with us! The minimum age for ice climbing is 12 years old.

I’m not that strong. Will I still enjoy ice climbing?
Ice climbing is about technique as much as it is about strength. Our guides will coach you through developing the best technique possible for you to have a great time on the ice!

I have really big/small feet. Do you have boots and crampons which will fit me?
Our crampons can fit sizes from children’s size 13 through adult men’s size 14. For ice climbing trips, we have plastic mountaineering boots which run in sizes from Mens’s 4 to 14. We apologize if these sizes do not fit your feet, they do not make sizes outside of this range.

Where can I eat after my trip?
There are a few wonderful lodges in the area. Long Rifle Lodge is right next door to us. Grandview RV Park is 7 miles down the road at mile post 109; they have excellent pizza. Sheep Mountain is at mile post 113 and has delicious food. Right in our parking lot, you will find MICA Mocha, serving espresso, ice cream, and freshly baked goods from Glacier View Bakery every day!

Can I go on a longer trip?
Please refer to exposurealska.com if you are looking for an extended Alaskan adventure.

My child will be going on a trip with someone else. How can I sign the waiver?
All minors must have a parent or legal guardian sign their waver. If the minor will not be accompanied by the parent or legal guardian on the day of the trip, the waiver can be filled out prior to the trip and emailed to us. You can find the waiver here.

What is the Glacier Access Fee?
Glacier Trekking and Ice Climbing trips do not include the Glacier Access Fee and will be paid on check in with us. Currently the fee is $20/adult, $15/ military or Alaskan resident, $10/teenager and $5/child. We have no control of the Glacier Access Fee and it is subject to change at any time.

Can I carry my child in my arms or a backpack during my trip? Can my child ride in a stroller?
No, we will not put your child at risk. You will be walking on ice in crampons, likely for the first time in your life. Should you trip and fall your child could be severely hurt.